Ask a Real Facebook Ad Rep Anything You Want

Today In Digital Marketing is a daily podcast showcasing the latest in marketing trends and updates. This week, Tod touches on:

• Your Chance to Ask a Facebook Ad Rep Anything
• TikTok Outlines Ad Campaign Changes
• How to Increase Your ATT Opt-Ins
• Snap's Doing Just FineBelow is the transcription from this weeks topics

Your Chance to Ask a Facebook Ad Rep Anything

Have you ever gotten a Facebook ad campaign denied, and filled out the appeal form and wondered: Does anyone actually read this?

• Have you ever had a Facebook support rep tell you they don't know why your account was suspended because it's another team that handles that, and wondered: Is that really true?
• Have you ever wished you could sit down with a real Facebook ad rep and just asked them a bunch of questions, off-the-record?

You will have your chance, right here through this newsletter!

A few weeks ago, a Facebook ad support person joined our Discord, and they've agreed to be that anonymous person you can ask all your questions to.

(Yes, I have confirmed that this person is a genuine Facebook ad support rep.)

Here's how this is going to work: I'll collect all your questions, then I'll sit down with this person over Zoom, and we'll go through them one by one.

If you want to submit a question, go to b.link/askarep.

One note: This isn't a way for you to get support on your own specific campaigns or accounts. They won't look into your particular stuff. This is for general questions about how the sausage is secretly made over there.

TikTok Outlines Ad Campaign Changes

With Apple rolling out its changes to app tracking next week, all the platforms are getting their advertisers ready.

TikTok today joined the party with some help of its own.

First, your App Install campaigns there will now need to be inside a new campaign type.

Quoting the company:

"From April 26 on, the only way to target iOS 14.5 users for app install ads will be through TikTok's iOS 14 Dedicated Campaigns. This feature is available for all advertisers, and campaigns can be created by choosing the app install objective or catalog sales objective with app prospecting, selecting the iOS app and setting the toggle for 'Deliver to iOS14+ conversion events' to ON at the ad group level." The changes will impact 'App Installs', 'Catalog Sales', or 'Conversion' objectives. If you select one of these in your campaign set-up process, you'll now get a notification informing you that Apple's iOS 14 release may impact ad delivery.

Also, they'll be rolling out a new campaign workflow over the coming weeks.

There's a bunch of other little things to do — completing Conversion event configurations, stuff like that.

They have more information on their business site.

How to Increase Your ATT Opt-Ins

If your brand has a mobile app, no doubt you're also concerned about next week's changes to iOS devices.

In case you don't know how this actually rolls out, when people install the new OS 14.5, they will be opted OUT immediately.

You, then, as the app developer, choose when you want to put that dialog box up to claw that tracking permission back.

You also control a bit of text in the box that explains WHY you deserve to get that data.

And, if you want, you can even make it part of your new user onboarding — so you design your own screen that says something like "Please allow tracking in the next screen so you can access exciting features," or whatever.

There's a great piece on AdExchanger.com today that details some testing other apps have done to see what designs have earned the highest opt-in numbers.

Definitely worth a read this weekend.

Snap's Doing Just Fine

Snapchat has reported some financial results — and they're still doing really well.

Revenue was up 66% from a year earlier, and they added 22% more users — those are daily actives, too, not monthly actives. They're at 280 million now of those.

Of course, everyone wants to know how they're doing with TikTok in the mix. Snapchat has its own version of TikTok which they call Spotlight.

They say more than 125 million Snapchat users last month watched videos there.

The company says it's expecting Q2 revenue to be more than 80% higher than last year's Q2.

Those are huge numbers.

They've also added a special program to onboard consumer packaged goods brands — this opens up Snap ads and those AR lenses. The first brand — Yoplait yogurt — reported new buyers drove almost 30% of incremental sales, and exposure to its AR lens drove more than 40%.

Credit to Tod Maffin and the Today In Digital Marketing podcast, Produced by engageQ.com.